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Claims Coordinator

Location:Portland, OR
Salary Range:$12-14 DOE
Employment Type:Full Time
Department:Warehouse Staff
Description:The Claims Coordinator is responsible for processing promotional credits and billing, facilitating warranty claims, and handling all direct bills. This position acts as a liaison between inventory control and accounting to ensure proper documentation and correction of billing errors.
Duties:PRIMARY JOB FUNCTIONS:
1.Drive auditing process of warranty claims received at distribution centers. Issue credits for warranty items and follow up with vendor to receive credit.
2.Aid stores in getting warranty credits for tires/claims sent to vendors directly.
3.Complete all credit and rebills for winter tire programs in a timely fashion.
4.Process all direct bills (special orders and drop-ships direct to stores from manufacturers).
5.Facilitate credits on all Tire Factory promotions.
6.Process all National Account credits in an appropriate time frame.
7.Assist stores with vendor promotional credits
Qualifications:Strong communication skills working with customers - positive, helpful attitude at all times (required).

Skilled Windows-based computer user & quick to pick up new programs (preferred).


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